Vanilla Cleaning Liverpool
Frequently Asked Questions
Find answers to some of the most common questions about our cleaning services, bookings and what to expect from Vanilla Cleaning.
Everything you need to know
Whether you need regular house cleaning, a deep clean, end-of-tenancy cleaning or commercial cleaning, we've answered some of the questions we receive most often.
Questions & Answers
If you can't find the answer you're looking for, simply get in touch with our team.
We provide regular domestic cleaning, deep cleaning, end-of-tenancy cleaning, office and commercial cleaning, and oven cleaning services tailored to your needs.
Yes! All our cleaners are fully insured, background-checked, and professionally trained for your peace of mind.
No, we bring our own cleaning products and equipment. However, if you prefer specific products, we’re happy to use them.
Not at all! Many of our clients provide a key or access instructions, and we ensure complete security and professionalism.
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
Yes! We offer discounted rates for weekly, bi-weekly, and monthly cleaning plans. Get in touch to find the best option for you.
Yes! We offer same-day and urgent cleaning services whenever possible. Availability depends on our schedule, so contact us as soon as possible.
Absolutely! We strive to provide consistency, and if you have a preferred cleaner, we’ll do our best to schedule them for your bookings.
We clean both! Our team handles office spaces, retail stores, and other commercial properties with the same attention to detail as homes.
Absolutely! We tailor our services to your specific needs. Just let us know your preferences, and we’ll adjust accordingly.
Yes! Our spring cleaning service is a deep, detailed clean to refresh your home from top to bottom.
Still have a question?
Our team is happy to help. Get in touch with Vanilla Cleaning and we'll be happy to answer your questions or discuss your cleaning requirements.